NCSL Online Portal: Check Balance and Loan Eligibility

If you are a member of the NASFUND Contributors Savings & Loans Society, the NCSL Online Portal is useful for accessing online services like checking balance or loan and savings withdrawal eligibility; submission of online loan or withdrawal applications; and getting member statements. The services can be accessed via mobile phone, tablets, laptops and desktops.

NOTE: The original version of is available on Insight.

Tips to register

So if you are already a registered member, you may be familiar with the benefits of using the portal. If you are a member of NCSL but has not registered yet on NCSL online portal, here are the helpful tips to help you register.

Go to the registration page

Step-1: The NCSL members new to the portal required to have membership number and date of birth to complete step one of the registration process. These details are important to register. If you forget about the membership details, immediately contact NCSL on or call 313 2000.

Step-2: Input your required personal/member details. Be realistic about the membership details you are entering – the details must be factual and current.

Step-3: The final step is to confirm your registration. This step requires members to have an email account. Always have – in addition to other membership details – your personal email account ready before starting the registration on the NCSL Online Portal.


In summary here are the important registration requirements to make registration flow smoothly…

  • Email account (google mail or yahoo etc)
  • Membership number
  • Date of birth
    The staff at NCSL will be happy to help any contributor so get in touch. If you need more clarification, visit your nearest NCSL office in your regions.

This Post Has 12 Comments

  1. Lepufa Yoyofa

    Taking ages for my poro card to be issued..application was filled and submitted in October 2019
    NCSL SMS Alert Registration Form completed & submitted 15/01/20
    Can someone explain the delay?

  2. Ambrose Guarakai

    I am very great full with NCSL GSA and Poro TA online services. Very swift and effective on finger tips.
    However I have problems accessing my NASFUND Superannuation Balance and Account statements. Do I have to register for this separetly and how., to access NASFUND.

  3. Gethrude Rukuva

    How long do I have to wait to for my Poro Card?

  4. Vanessa Tubidy

    I did a transfer from my General Savings to Ratio 1:1 to help offset my outstanding loan…Is this figure going to be added onto my current Loan Eligibilities? I see the transaction was automatically updated but not the Loan Eligibility…Appreciate your soonest feedback…Thanks.

  5. Anthonia Kupu


    Am enquiring on behalf of my daughter who is a NCSL Kids Savings Account Member.
    I tried assisting her with member Online Portal Account and the system say error information or invalid information. Her information is correct. Can you give me a feedback or answer to this error/invalid information?




      Hi Judy, contact your nearest NCSL branch. They’ll assist you with your query.

  7. Freddy Biang

    I forgot my ncsl online portal password please assist me.


      Hi Freddy, enter your membership number to reset your password. Follow the prompts after entering you membership number. Make sure you no is current and correct. If you do not have your membership no, I’d encourage you to go to the nearest NCSL office to get your password reset for you.


    I would like to see my NASFUND balance UPDATED

  9. Joel Maina

    Hello Mr Ali, for your NCSL balance UPDATE first register to use the member portal. Steps outlined above.

    When you have done that you can then check your balance in the portal.

    For you NASFUND balance UPDATE you’ll have to use your mobile phone. It cost K0.20. Type *627*membershipnumber*dateofbirth#send

  10. Wally ALU

    I want my NCSL balance up date.

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